More Revenue. Less Work.
We are a specialist management layer for short-term rentals on Airbnb and VRBO. We handle the digital operations—pricing, guest comms, damage claims, and total reputation defense—to maximize your revenue and minimize your work.
How It Works
01.
The No-Obligation Audit
Our free, 10-minute audit will show you the specific revenue opportunities and removable reviews we've identified for your property. No obligation.
02.
The 45-Day Pilot
A $250 deposit, credited to your first month, secures your spot. We go live in 72 hours, implementing our advanced strategy for comms, pricing, and review defense.
03.
Proven ROI
You see the results in your payouts and our weekly performance reports. If you love it, stay on month-to-month at our simple 10% rent-only fee. No contracts, no lock-in.
The Smart Alternative to DIY Chaos & Costly PMs
DIY hosts drown in messages and leave revenue on the table. Full-service managers juggle cleaners and maintenance but often neglect the digital levers—pricing, reviews, and claims—that determine profit.
STR Shield focuses only on those high-leverage levers, running your digital engine while you keep your trusted local team.
The result: lower fees, full owner control, and higher performance.
Self-Manage
—You handle 100% of the work
—Guest comms, reviews & claims eat your nights/weekends
—Massive time cost
—Revenue often left on the table
STR Shield (The Smart Way)
—We run your digital systems
—24/7 coverage for comms, claims, and reputation
—Flat 10% of revenue fee
—Revenue maximized daily with expert pricing & review defense
Full-Service Manager
—You hand everything over
—Managers handle comms, but rarely fight review disputes or pursue claims
—20–30% of gross revenue
—Revenue limited by generic pricing, claims, and review tactics
10% That Pays for Itself
Pricing That Outperforms The Software
Tools like PriceLabs and Wheelhouse are only as smart as their operator. We are experts who build your initial strategy, but our real edge is the daily, hands-on management. Every morning, a human expert manually reviews your calendar, catching market opportunities algorithms miss to capture every possible dollar of revenue
Reputation Defense that Protects Your Rate
A single unfair review can tank your ranking. Our defense is multi-layered: First, we use proven guest recovery tactics to resolve issues and prevent bad reviews. If an unfair review is posted, we work to get it removed. For any that remain, we craft a professional public response that builds trust with future guests.
Reclaim Your Time
Your time is your most valuable asset. We handle the 2 AM guest messages, the endless pre-arrival questions, and the tedious claims process so you can focus on growing your portfolio or just enjoying your life. Our system runs the daily digital operations so you don't have to.
Damage Claims that Boost Your Bottom Line
Filing claims takes hours and risks retaliatory reviews—so most hosts give up on thousands in annual revenue. Our strategy is different. We manage the entire process to maximize your payout while protecting your reputation. You send us the photos; we handle the complex evidence submission and guest communication to get you the payout you're owed.
Our Edge: Carolina Proven, Nationally Available
STR Shield was born and battle-tested in the dynamic Central North Carolina market—from Durham to Burlington and High Point. We honed our strategies on our own portfolio of properties here, mastering one of the most competitive regions in the Southeast.
This deep, regional expertise gives us an operator's mindset. We now apply that same proven system to a select number of properties nationwide. Whether your STR is in Elon or Los Angeles, you get a battle-tested system built on real-world performance.
Simple & Transparent Pricing
A simple 10% of rental revenue—nothing more.
We do not charge on cleaning fees, taxes, or platform fees. A one-time $250 fee covers your full audit, the build-out of your custom pricing strategy, and integration into our software stack.
Why Trust Us? The Owner’s Advantage
There is a profound difference between a manager and an owner. We are owners, first and foremost.
Our own portfolio of 50+ properties in Central North Carolina wasn't just managed by us—we built it from the ground up. We have handled every aspect: the initial purchase, the full renovation, the guest-centric interior design, and the day-to-day management.
This means we understand the entire business, not just the inbox. We know how the choice of flooring impacts damage claims and how the right sofa can increase your nightly rate. The STR Shield system is the direct result of that deep, end-to-end experience. You’re not just hiring a manager; you're hiring an owner's playbook.
FAQs
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A: Our primary goal is to deliver a significant, measurable return on your investment. Through experience, we've found our strategies provide the most dramatic lift for established properties averaging $4,000 or more in monthly rental revenue. At this level, our advanced pricing and reputation management can unlock substantial new income that makes our partnership a clear and obvious financial win for you.
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No - and that's intentional. You keep your trusted local team who knows your property. We handle everything digital: pricing, guest comms, reviews, and claims.
When issues arise, we'll relay guest concerns to your team and provide them with any information they need (checkout times, specific complaints, photos from guests, etc.). But scheduling, quality control, and vendor management remain your responsibility.
Most full-service companies charge 20-30% to be the middleman for your cleaners. We charge 10% to handle the complex digital operations that actually require expertise. You stay in control of the physical property - we master the digital side.
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We immediately respond to the guest, document the issue, and notify you via your preferred method (text/email). We'll keep the guest calm and set expectations. But calling your plumber and scheduling the fix? That's on you. We're digital operations, not property management.
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A: Yes. We specialize in optimizing performance across all major short-term rental platforms. Our strategies are tailored to the unique algorithms of both Airbnb and VRBO.
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A: No. Our 10% fee is calculated on rental revenue only. You keep 100% of the cleaning fee.
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A: STR Shield is for the hands-on owner who wants to maintain control of their property and their trusted local vendors. If you have great cleaners and a reliable handyman but want your digital operations to run at an elite, professional level, we are the perfect fit. We are not a replacement for a full-service PM; we are a specialist layer that perfects the part of the business we have dialed in: revenue, reputation, and guest communications.
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A: We are power-users who manage the tool for you. We build and maintain the advanced strategy layer (for events, gap nights, seasonal adjustments) and execute daily interventions that the software can't replicate on its own, maximizing your income.
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A: At STR Shield, we believe in expert humans, amplified by AI. You get the sophisticated judgment and strategic oversight of an experienced operator. We use AI as a powerful tool to enhance our speed and data analysis, but a human expert is always in control.
Increase Your Revenue.
Reclaim Your Time.
Our free, 10-minute audit is the first step. We’ll show you the specific revenue opportunities you're missing and how the STR Shield system can give you your time back. No risk, no obligation.